Repair Requests

jetStamp 990

Need to repair your jetStamp 990? Here’s how!

  1. Fill out the Web Repair Request form below. (One form per machine. If you have multiple units, please submit a separate request for each)
  2. Check your E-Mail.
  3. Print Repair Authorization Confirmation.
  4. Ship Repair Authorization Confirmation with your machine.
  5. Once available, please email the tracking information to repairs@handheldinkjet.com so we can expedite the process and know when to expect your machine.
Your Name and Company*
Email*
Phone
Street
City
State
Zip
Country
Model Number*
Serial Number*
Reason for Repair*
Dealer Purchased From
Approximate Purchase Date (MM/dd/yyyy)
Number Items Returning*
Product Link Clicked
Status*
Repair Origin*

Repair Disclaimer

Repair labor is billed at a flat rate of $175. In many cases, it is necessary to perform partial repairs or replace components in order to properly diagnose the issue(s).
Should you decide to decline the repair; a $75 evaluation fee will apply to cover the technician’s time.
Please note: The total cost of the repair, beyond the initial labor charge, cannot be determined until the equipment has been thoroughly assessed.
jetStamp 990

Where to Locate Your Product’s Serial Number

jetStamp 990 serial number location